Operations Management (Fall 23')

Program Overview
Program Title Operations Management (Fall 23')
Organization SUNY Potsdam
Student Application Link https://potsdam.capsource.app/program/operations-management-fall-23/rfp
# of Students Enrolled
17
# of Projects Running
1 Project/s Added (of 1 Project Expected)

Program Timeline

Project Duration

Start Date: 09/01/23      End Date: 11/30/23

3 months

Collaboration Overview
About Students

Undergraduate students majoring in operations management at Potsdam University in New York are analytically minded and possess strong problem-solving skills. They have a diverse background and a keen interest in optimizing processes and improving efficiency within organizations. These students actively engage in coursework and practical experiences to develop their expertise in operations management.

Student Level:   Bachelor Degree

Student Time Commitment:   Full Time

Team Structure:   1 - 7

Program Goals
1.     explain the general concept of operations management,
2.     discuss operations strategy for goods and services,
3.     describe goods, services, process, layout, and capacity design,
4.     discuss total quality management (TQM),
5.     describe supply chain management concepts,
6.     discuss project management,
7.     explain aggregate and short-term scheduling, and
8.     describe inventory management processes for independent and dependent demand.
Format Structure

Single Project Multiple Teams

Format Title Operations Management
Format Description
Benefits For Industry Partners
Project Modality Fully Remote
Industry Partner Requirements to Participate
Project Topics Data Management Growth Strategy Operations Product Design & Development Purchasing, Logistics, Supply Chain
Target Industries Aerospace & Defense Agriculture & Farming Arts & Recreation Biotech & Pharmaceuticals Computers & Hardware Construction, Repair & Maitenance Consumer Services Education Energy & Utilities Fashion & Apparel Finance Food & Beverage Government Health Care Insurance Manufacturing Media Natural Resources Non-Profit Professional Services Real Estate Restaurants, Bars & Food Services Retail Software & IT Sports & Entertainment Telecommunications Transportation & Logistics Travel & Tourism
Skills & Expertise
Location Information & Preferences

Local (within 30 miles)

Sponsorship

Sponsorship Requested (Optional):

Compensation

Following compensation will be offered to the students:

Other Requirements
Expected Time Commitment For Project Managers 1 Hour per week
Key Program Dates Due Date
Request for Proposal published

Collaboration request published. Industry Partners may express interest in participating.

Jul 11 2023, 10:29.51 PM
Interview

Educators will begin interviewing interested Industry Partners to discuss project ideas.

Jul 16 2023, 10:29.51 PM
Proposal Application Deadline

Final date for Industry Partners to express interest in participating.

Aug 16 2023, 10:29.51 PM
Finalize Project Charter

Educators and Industry Partners finalize project charters, legal documents, and background materials.

Aug 21 2023, 10:29.51 PM
Official Program Launch

We’ll find a time on this day for you to meet with the students to kick off your project.

Sep 01 2023, 12:00.00 AM
Official Program End

We’ll find a time on this day for you to meet with the students to wrap up your project.

Nov 30 2023, 12:00.00 AM

Project Overview

Project Details
Project Title Optimizing Operations And Supply Chain For Enhanced Customer Experience In Global Shipping
Project Synopsis

What is the challenge or opportunity you are trying to address within your organization?

Project Overview: The objective of this project is to create efficiencies and improve the customer experience by establishing an efficient shipping network for the US and eventually expanding to global shipping. This will involve working closely with suppliers to ensure timely product delivery from two wholesale sites with global shipping capabilities. Additionally, the project aims to optimize the customer experience by enhancing the packaging and unboxing experience.


What are some of the activities or action items you think will need to be taken to achieve your desired results?

Project Scope:
1. Analyze the current operations and supply chain.
An in-depth analysis of the existing shipping network, supplier relationships, and customer feedback to identify pain points and areas of improvement.
2. Complete industry research and report on the most common complaints, praises, and features (including delivery options) for similar products.
Develop a report and propose a customer survey to gather specific feedback regarding the Mind Happy experience.
3. Design an efficient shipping network.
Develop a comprehensive plan to optimize shipping network with the U.S., considering factors such as distance, delivery times, and cost-effectiveness.
4. Identify performance metrics and continuous improvement opportunities.
Define the key performance indicators (KPIs) to measure the success of the Mind Happy project and identify continuous improvement initiatives the company can adopt based on data-driven insights.


What would make this project a success for your organization? What measurable results are you looking to accomplish?

Project Deliverables:

  1. Comprehensive Analysis Report: A detailed report highlighting the current state of operations, supply chain, and customer feedback.
  2. Describe who Mind Happy’s competitors are, including why they qualify as competitors, who their target market is, a listing of relevant products or services, and their shipping options.
  3. Shipping Network Optimization Plan: A strategic roadmap to establish an efficient shipping network for the US and a plan for global expansion.
  4. Performance Evaluation: Regular performance reports and insights for continuous improvement.


Compensation

Following compensation will be offered to the students


Sponsorship

Project Partners are ENCOURAGED to offer Sponsorships according to the following:

Organization Type Offer
Resources

Program Timeline

Touchpoints & Assignments Date Type

Submit your Team Charter

09/26/2023, 23:59 PM US/Eastern (UTC-04:00) Action Item

Program Kickoff

09/27/2023, 18:00 PM US/Eastern (UTC-04:00) Event

Final Presentations

12/06/2023, 18:00 PM US/Eastern (UTC-04:00) Event

Projects

Filters
Project Organization Topics
Optimizing Operations and Supply Chain for Enhanced Customer Experience in Global Shipping MindHappy Data Management Growth Strategy Operations Product Design & Development Purchasing, Logistics, Supply Chain